Property Management Company

Are you a villa

owner in Bali?

Are you a villa

owner in Bali?

Do you find it hard to get more bookings?

Are you tired of dealing with guest complaints?

Is cleaning, maintenance, and guest service eating up your time and energy?

Let Us

Handle it All.

Let Us

Handle it All.

We provide exceptional services that make villa ownership both easy and profitable. From strategic marketing and smooth

We provide exceptional services that make villa ownership both easy and profitable. From strategic marketing and smooth

About Us

About Us

Murna Hospitality Management

& Consulting

We’re locals who love Bali, its beauty, its traditions, and the kindness that makes this island feel like family. After years in hospitality, we saw how many villa owners poured their hearts into their properties but still struggled to keep up with the demands of management.

Murna Hospitality was created from a genuine desire to help them thrive. We believe that success in this industry goes beyond bookings and numbers. Our team works closely with every owner, offering local insight and personalized support that makes villa management feel effortless.


We handle everything from marketing to housekeeping and guest care, ensuring every villa is beautifully maintained and every guest feels at home. With Murna Hospitality, villa owners gain more than a management team, they gain a dedicated partner who values their property as much as they do.

17+

Properties

17+

Properties

17+

Properties

45

Room Keys

45

Room Keys

45

Room Keys

582+

Completed Stays

582+

Completed Stays

582+

Completed Stays

9.6

Bcom Rating

9.6

Bcom Rating

9.6

Bcom Rating

4.87

AirBnb Rating

4.87

AirBnb Rating

4.87

AirBnb Rating

1887+

Offline Community

1887+

Offline Community

1887+

Offline Community

3

Superhost Profile

3

Superhost Profile

3

Superhost Profile

Our Hearth & Soul

Our Hearth & Soul

Empathy

We listen first, understand the unique needs of our partners, and offer tailored solutions

Empathy

We listen first, understand the unique needs of our partners, and offer tailored solutions

Empathy

We listen first, understand the unique needs of our partners, and offer tailored solutions

Excellence

We always deliver quality and care in every detail of hospitality

Excellence

We always deliver quality and care in every detail of hospitality

Excellence

We always deliver quality and care in every detail of hospitality

Integrity

We believe in doing business the right way - with honesty and trust in every decision.

Integrity

We believe in doing business the right way - with honesty and trust in every decision.

Integrity

We believe in doing business the right way - with honesty and trust in every decision.

Community

Proudly rooted in Bali’s community, we support growth through training and fair opportunities.

Community

Proudly rooted in Bali’s community, we support growth through training and fair opportunities.

Community

Proudly rooted in Bali’s community, we support growth through training and fair opportunities.

Why Choose Us

Balinese-Owned & Local Insights

We know Bali, its culture, people, and hospitality traditions, because it’s our home.

Effortless Ownership

Sit back and relax! From guest requests to daily operations, we handle it all for you

Thoughtful Housekeeping

We keep your villa spotless, fresh, and welcoming for every arrival.

Dedicated Villa Manager

Your property will be in great hands with a manager keeping an eye on every detail

Proven Marketing Strategy

We showcase your property on top OTAs and social media to attract the right guest.

Regular Maintenance & Care

We care for your property like a cherished home, keeping it in perfect condition all year round.

Unforgettable Stays

We create moments that make guests want to return and tell their friends.

Why Choose Us

Balinese-Owned & Local Insights

We know Bali, its culture, people, and hospitality traditions, because it’s our home.

Effortless Ownership

Sit back and relax! From guest requests to daily operations, we handle it all for you

Thoughtful Housekeeping

We keep your villa spotless, fresh, and welcoming for every arrival.

Dedicated Villa Manager

Your property will be in great hands with a manager keeping an eye on every detail

Proven Marketing Strategy

We showcase your property on top OTAs and social media to attract the right guest.

Regular Maintenance & Care

We care for your property like a cherished home, keeping it in perfect condition all year round.

Unforgettable Stays

We create moments that make guests want to return and tell their friends.

Why Choose Us

Balinese-Owned & Local Insights

We know Bali, its culture, people, and hospitality traditions, because it’s our home.

Effortless Ownership

Sit back and relax! From guest requests to daily operations, we handle it all for you

Thoughtful Housekeeping

We keep your villa spotless, fresh, and welcoming for every arrival.

Dedicated Villa Manager

Your property will be in great hands with a manager keeping an eye on every detail

Proven Marketing Strategy

We showcase your property on top OTAs and social media to attract the right guest.

Regular Maintenance & Care

We care for your property like a cherished home, keeping it in perfect condition all year round.

Unforgettable Stays

We create moments that make guests want to return and tell their friends.

Why Murna vs. Other Companies

Why Murna vs. Other Companies

What Owners Often Experience

How Murna Does It
Differently

01

One of many villas in a big list

01

One of many villas in a big list

01

One of many villas in a big list

02

Foreign-owned, little cultural context

02

Foreign-owned, little cultural context

02

Foreign-owned, little cultural context

03

Standardized service

03

Standardized service

03

Standardized service

04

Guests treated like transactions

04

Guests treated like transactions

04

Guests treated like transactions

05

Limited transparency on revenue

05

Limited transparency on revenue

05

Limited transparency on revenue

What Owners Often Experience

01

A priority villa in a focused portfolio

01

A priority villa in a focused portfolio

01

A priority villa in a focused portfolio

02

100% Balinese-owned, rooted in community

02

100% Balinese-owned, rooted in community

02

100% Balinese-owned, rooted in community

03

Tailored strategy & storytelling

03

Tailored strategy & storytelling

03

Tailored strategy & storytelling

04

Guests treated like family

04

Guests treated like family

04

Guests treated like family

05

Full transparency with monthly reports

05

Full transparency with monthly reports

05

Full transparency with monthly reports

How Murna Does It
Differently

How We Work Together

How We Work Together

⁠Property Visit & Assessment

We visit your villa, assess its potential, and provide straightforward recommendations to help it stand out and attract more guests.

⁠Property Visit & Assessment

We visit your villa, assess its potential, and provide straightforward recommendations to help it stand out and attract more guests.

⁠Property Visit & Assessment

We visit your villa, assess its potential, and provide straightforward recommendations to help it stand out and attract more guests.

Earnings Projection & Initial Set Up

We provide a clear earnings forecast, showing your property’s income potential each month and year. Once we agree to move forward, we set up your property from the deep cleaning to professional photography that captures its best angles.

Earnings Projection & Initial Set Up

We provide a clear earnings forecast, showing your property’s income potential each month and year. Once we agree to move forward, we set up your property from the deep cleaning to professional photography that captures its best angles.

Earnings Projection & Initial Set Up

We provide a clear earnings forecast, showing your property’s income potential each month and year. Once we agree to move forward, we set up your property from the deep cleaning to professional photography that captures its best angles.

We Manage & You Relax

With your property polished and ready, we list it across top booking platforms, manage all guest communication, and keep operations running smoothly. You enjoy the passive income while we ensure guests leave with unforgettable memories

We Manage & You Relax

With your property polished and ready, we list it across top booking platforms, manage all guest communication, and keep operations running smoothly. You enjoy the passive income while we ensure guests leave with unforgettable memories

We Manage & You Relax

With your property polished and ready, we list it across top booking platforms, manage all guest communication, and keep operations running smoothly. You enjoy the passive income while we ensure guests leave with unforgettable memories

Our Services

Our Services

Sales & Marketing

15% of booking revenue

15% of booking revenue

We help your villa get more bookings and earn more with:

Listings on top global booking platforms

Listings on top global booking platforms

Listings on top global booking platforms

Local community & offline marketing

Local community & offline marketing

Local community & offline marketing

Website and social media promotion

Website and social media promotion

Website and social media promotion

Smart & dynamic pricing updates

Smart & dynamic pricing updates

Smart & dynamic pricing updates

Calendar syncing across all platforms

Calendar syncing across all platforms

Calendar syncing across all platforms

Handling guest inquiries to booking confirmation

Handling guest inquiries to booking confirmation

Handling guest inquiries to booking confirmation

Secure booking & payment processing

Secure booking & payment processing

Secure booking & payment processing

Monthly earnings report

Monthly earnings report

Monthly earnings report

Guest complaint handling

Guest complaint handling

Guest complaint handling

complete guest communication from pre arrival - departure

complete guest communication from pre arrival - departure

complete guest communication from pre arrival - departure

Fully Managed

25% of booking revenue

25% of booking revenue

Our complete service includes everything in Sales & Marketing, plus full operational support:

Property supply & amenities management

Property supply & amenities management

Property supply & amenities management

Professional cleaning & housekeeping

Professional cleaning & housekeeping

Professional cleaning & housekeeping

Pool & garden maintenance

Pool & garden maintenance

Pool & garden maintenance

Pest control

Pest control

Pest control

Preventive maintenance inspections

Preventive maintenance inspections

Preventive maintenance inspections

Personal guest check-in & check-out

Personal guest check-in & check-out

Personal guest check-in & check-out

Complete guest experience management

Complete guest experience management

Complete guest experience management

On-call property & equipment maintenance

On-call property & equipment maintenance

On-call property & equipment maintenance

Property expenses optimization

Property expenses optimization

Property expenses optimization

Detailed financial report

Detailed financial report

Detailed financial report

What Our Guests Love

What Our Guests Love

See what guests are saying about their stay at our partner properties.

What Our
Owner Says

What Our
Owner Says

Building lasting relationships for a shared future.

Building lasting relationships for a shared future.

My villa used to sit empty for months without guests. Now I have regular bookings every month, even fully booked. I also don’t have to stress about guest messages or repairs anymore.

Made

Owner of Luh Adi Villa

What I like the most is their transparency. I always know exactly how much my villa earns each month, complete with regular reports. If there’s ever an issue, they’re honest from the start, so I never have to worry.

Ratih

Owner of Puri Gong Villa

At first, I managed everything myself — from cleaning to answering guest questions late at night. But over time, it became exhausting, and I had no time left for myself or my family. Now the Murna team handles everything. I just enjoy the income without the daily headaches.

Ngurah

Owner of Kayumana Lumbung House

Our Partners

Our Partners

See our partner and the results of our management

Frequently
Asked Questions

Frequently
Asked Questions

Do I have to pay anything upfront?

No. This is a true partnership — we only earn when you earn. Our fee is charged only from confirmed bookings we bring to your villa. No bookings, no fees. It’s a win-win model.

How much do you charge for your services?

We offer two options: Sales & Marketing Only: 15% of booking revenue. Fully Managed: 30% of booking revenue, covering everything from sales & marketing to operations, maintenance, and guest services.

How do I know how much my villa can earn?

We provide a detailed earnings forecast before we start. This projection includes expected monthly and yearly income, so you’ll know what to expect.

What if my villa doesn’t get bookings?

You don’t pay us anything. Since our fee comes only from actual bookings, there’s no financial risk for you.

Who takes care of guests during their stay?

With our Fully Managed service, we handle everything: guest communication, check-ins, check-outs, complaints, and ensuring a great guest experience.

What about maintenance and cleaning?

These are included in our Fully Managed service. We take care of professional cleaning, housekeeping, pool & garden care, pest control, preventive inspections, and emergency repairs for property facilities and equipment.

How do I track my earnings?

We provide monthly financial reports so you can clearly see your villa’s performance.

Can I still use my villa for personal stays?

Yes. You can block dates for your own use anytime. We’ll sync the rest of the calendar to maximize bookings around your schedule.

How do you make sure my villa stands out among many others?

We create a tailored marketing strategy for each property including professional photography, dynamic pricing, global listing exposure, and social media promotion. Your villa won’t just be “another listing”, it will be positioned to attract the right guests at the best possible rates.

Do I have to pay anything upfront?

No. This is a true partnership — we only earn when you earn. Our fee is charged only from confirmed bookings we bring to your villa. No bookings, no fees. It’s a win-win model.

How much do you charge for your services?

We offer two options: Sales & Marketing Only: 15% of booking revenue. Fully Managed: 30% of booking revenue, covering everything from sales & marketing to operations, maintenance, and guest services.

How do I know how much my villa can earn?

We provide a detailed earnings forecast before we start. This projection includes expected monthly and yearly income, so you’ll know what to expect.

What if my villa doesn’t get bookings?

You don’t pay us anything. Since our fee comes only from actual bookings, there’s no financial risk for you.

Who takes care of guests during their stay?

With our Fully Managed service, we handle everything: guest communication, check-ins, check-outs, complaints, and ensuring a great guest experience.

What about maintenance and cleaning?

These are included in our Fully Managed service. We take care of professional cleaning, housekeeping, pool & garden care, pest control, preventive inspections, and emergency repairs for property facilities and equipment.

How do I track my earnings?

We provide monthly financial reports so you can clearly see your villa’s performance.

Can I still use my villa for personal stays?

Yes. You can block dates for your own use anytime. We’ll sync the rest of the calendar to maximize bookings around your schedule.

How do you make sure my villa stands out among many others?

We create a tailored marketing strategy for each property including professional photography, dynamic pricing, global listing exposure, and social media promotion. Your villa won’t just be “another listing”, it will be positioned to attract the right guests at the best possible rates.

Do I have to pay anything upfront?

No. This is a true partnership — we only earn when you earn. Our fee is charged only from confirmed bookings we bring to your villa. No bookings, no fees. It’s a win-win model.

How much do you charge for your services?

We offer two options: Sales & Marketing Only: 15% of booking revenue. Fully Managed: 30% of booking revenue, covering everything from sales & marketing to operations, maintenance, and guest services.

How do I know how much my villa can earn?

We provide a detailed earnings forecast before we start. This projection includes expected monthly and yearly income, so you’ll know what to expect.

What if my villa doesn’t get bookings?

You don’t pay us anything. Since our fee comes only from actual bookings, there’s no financial risk for you.

Who takes care of guests during their stay?

With our Fully Managed service, we handle everything: guest communication, check-ins, check-outs, complaints, and ensuring a great guest experience.

What about maintenance and cleaning?

These are included in our Fully Managed service. We take care of professional cleaning, housekeeping, pool & garden care, pest control, preventive inspections, and emergency repairs for property facilities and equipment.

How do I track my earnings?

We provide monthly financial reports so you can clearly see your villa’s performance.

Can I still use my villa for personal stays?

Yes. You can block dates for your own use anytime. We’ll sync the rest of the calendar to maximize bookings around your schedule.

How do you make sure my villa stands out among many others?

We create a tailored marketing strategy for each property including professional photography, dynamic pricing, global listing exposure, and social media promotion. Your villa won’t just be “another listing”, it will be positioned to attract the right guests at the best possible rates.

"Owning a villa should be a dream, not a headache.”

With us, your villa is in safe hands. No hidden costs, no empty promises. Just a transparent partnership where you only pay when you earn.

Still unsure or need more details?

Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young woman with long hair standing against a dark green background, holding a finger to her chin.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
A smiling woman with her arms crossed, standing against a dark green background. She has long, dark hair.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young man with short hair poses against a dark background, wearing a green button-up shirt.
Close-up of a tree stump showing growth rings and a textured brown wood surface.
A smiling young man with crossed arms, wearing a plaid shirt and white t-shirt, poses against a dark background.
Close-up of a tree stump showing growth rings and a textured brown wood surface.

"Owning a villa should be a dream, not a headache.”

With us, your villa is in safe hands. No hidden costs, no empty promises. Just a transparent partnership where you only pay when you earn.

Still unsure or need more details?

Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young woman with long hair standing against a dark green background, holding a finger to her chin.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
A smiling woman with her arms crossed, standing against a dark green background. She has long, dark hair.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young man with short hair poses against a dark background, wearing a green button-up shirt.
Close-up of a tree stump showing growth rings and a textured brown wood surface.
A smiling young man with crossed arms, wearing a plaid shirt and white t-shirt, poses against a dark background.
Close-up of a tree stump showing growth rings and a textured brown wood surface.

"Owning a villa should be a dream, not a headache.”

With us, your villa is in safe hands. No hidden costs, no empty promises. Just a transparent partnership where you only pay when you earn.

Still unsure or need more details?

Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young woman with long hair standing against a dark green background, holding a finger to her chin.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
A smiling woman with her arms crossed, standing against a dark green background. She has long, dark hair.
Close-up of a dark green leaf showing its textured surface and central vein against a muted background.
Smiling young man with short hair poses against a dark background, wearing a green button-up shirt.
Close-up of a tree stump showing growth rings and a textured brown wood surface.
A smiling young man with crossed arms, wearing a plaid shirt and white t-shirt, poses against a dark background.
Close-up of a tree stump showing growth rings and a textured brown wood surface.